Frequently Asked Questions
How to I get Therebucks?  All members can buy Tbux by clicking Shop> Buy Therebux.   You can buy 9000 TBux for $5 USD. Premium members can engage in trades and design to earn Tbux.
Do I have to have a credit card?  You may purchase TBux via PayPal and money order.  Contact billing for instructions. To contact billing, click Get Help>>Billing Support. You can also ask a question at Help Central.  Click this article for payment methods.
If I become premium, what does that do for me?  Premium members can save favorite spots, summon friends, host events, start clubs, use voice, engage in trades, and become designers.  They can also join more clubs and skill up to higher levels.  Find out more about membership programs at this link.
How do I become Premium?  Click your nametag to view your profile, and then click UPGRADE NOW.  You can also click this link.  Premium membership costs $9.95 once for life.  There are also other options that will provide some starter TBux along with your membership.
How do you play this game?  There is a community where you can meet up with your old friends and make new ones. You can hang out with your friends and family here and do cool things together.  You can chat, dance, listen to music, view videos, play games, race vehicles, explore, have pets, play paintball. You may also build and decorate your own spaces and  customize your own look. There are creative opportunities as well such as hosting events and games, writing stories and quests, designing clothing, vehicles, and decor items.
What is skilling up?  When you play the game,  you will engage in There activities such as socialization, riding boards, buggies, bikes, boats, training dogs, using paintguns, helping new members.  There are 16 different skills with five levels each.  Each time you reach a new level you get a gift.  Basic members can only reach the casual and avid levels.
How do I check my email?  Your Theremail is the email account you used to sign up for the service.  Check it the way you do your normal email.
How can I find people to meet?  Click Activities> Find Activities to find events to attend.  Check your map for heavily populated areas and go there.  Talk to people.  Join their clubs.  Put them on your buddy list.  There is best when shared with friends old and new.  When you are new, the Island Guides and Greeters will be inviting you to some mixer events to learn about There and to meet other members.  Click here to find a list of the upcoming events.
How can I find new clothes?  The Welcome Walkway tutorial will provide you with a smiley Tee-shirt.  There are also mannequins you can click on in the Market Place on the Walkway to get a free jacket and pants. There are Try-It machines on Zona, Fisher, and Paiz Islands  that will give you clothes and hairstyles to try for four hours at a time.  You may also try items from auctions for five minutes at a time.  In addition, when you level up in some skills, you will get a gift of clothing.  Some There clubs such as Right Foot Questing have uniforms you can win by participating.  Other clubs such as Party Lights and Fun by Design occasionally have prizes for club participants.
How do I find the rest of the world?  If you are on the Welcome Walkway docks, the easiest way is to walk to the end of the dock and exit into the There islands.  You will also get some favorite places to teleport to.  To find those, click Places>Go to a Favorite and choose one of the places on the list.  You will get more favorites as you spend more time in There. You can also navigate using your There Map.  In addition, new members will be invited to welcoming events in various places around There.  You can find a list of our upcoming events at this link.
How do I return to the Welcome Area?  You can return to the last place you were before a teleport by clicking Places>Undo Last Teleport.  If you have teleported to a few places since you were at your welcome area, ask an Island Guide or Greeter to help you return.  After you have spent some time in There, you may be unable to return to the Welcome Walkway, but an Island Guide or Greeter can assist you with any questions.
How do I become a designer?  Designers in There are premium members.  You will need some kind of graphics program such as Photo Shop or Paint Shop Pro.  There is a TBux fee for submitting designs, but it is usually recovered when items are sold for profit in our auctions.  To find out more about the developer program click this link.  To take a peek at what some of our members have designed, take a look in the auctions.
Where is my house?  There has many opportunities for housing, but a home for each avatar is not provided.  Luckily, since our avatars have no need for sleep and you carry your inventory on your avatar, you can function very well in There without a house. When you decide to settle in, you can decide among a traditional There house, a portazone lot, or a neighborhood lot.  Find out more about real estate options here.
What are Greeters and Island Guides?  Greeters are There Employees whose main task is to welcome new members and facilitate the First Visit Program.  They can be identified by a There Logo in their nametags. Island Guides are volunteers in the First Visit Program who spend some of there time in There welcoming new members.  They can be identified by a golden star in their nametag.  Find out how to become an Island Guide here.

Find answers to more Frequently Asked Questions at this link

Other useful information for new members may be found here.